Here are some couples who have had the perfect wedding:
Just wanted to write and thank you so much for working so hard to provide us with a wonderful reception!!!! Everything went just as expected if not better. We would recommend the Crowne Plaza and yourself in a heartbeat!”
Thank you also for the Champagne and chocolate covered strawberries for our room and the fruit baskets for our parents' room.
Thanks to you we have nothing but good memories from our wedding reception. Please also extend our thank you to Sherwin and the rest of his team. We were taken care of very well!!!
Alina and Martin
We had the pleasure of holding our wedding reception at the Crowne Plaza Hotel on September 29, 2012. Our decision to book with the Crowne Plaza was primarily because of Erica Goddard. Our initial meeting with her was wonderful.
She immediately made us feel comfortable and welcomed by offering us something to drink and reviewing the information she had sent us prior to the first meeting. She did not meet us in an office but right in the middle of the hotel restaurant/bar area. This gave us a good idea of the environment as well as the friendliness of the staff around. During our initial meeting, she showed us around the hotel and ballrooms including seeing one of the hotel rooms where our guests would be staying. She had many pictures of what the ballrooms looked like set up as receptions including different layouts. We left feeling very good about the initial impression.
That weekend, we had a meeting with a coordinator at a neighboring hotel. Immediately we were unhappy with the person's demeanor and the persistency for us to change the date we were interested in booking. She also had no pictures of the ballrooms decorated for a reception, proceeded to show us a room in the basement for the reception, and clearly did not listen to what we wanted. We were ready to make a decision and immediately called Erica and booked our reception at the Crowne Plaza.
In the months leading up to the wedding, Erica stayed in close contact with us regarding details. The list of vendors that were provided was wonderful and all highly recommended. Erica set up our food tasting well in advance and was there to make sure everything went smoothly. She communicated effectively via email during the months we did not meet in person. A few days before the wedding, we had our last meeting with Erica. She reviewed all the details for the day of to make sure everything was perfect. She even set up a room for the bridal party to get ready in which I was very happy with! 1 had no doubt the day of would go just as smoothly as the rest of the planning.
On the day of the wedding, Erica met my bridesmaids and me around 11:30am. She came by to say hi and to see if I needed anything. Once we returned from the ceremony, Erica greeted us at the door and made sure everything went well. When we walked into the ballroom for the first time, it was glowing! Everything was absolutely perfect! We had no doubt Erica would do a good job but she really went above and beyond. Erica even went as far as having someone at the hotel pick up my bags from another room and deliver it to the suite I'd be staying in that night. I was very impressed!
At the end of the evening, she made sure to congratulate us and let us know she would be leaving. All of our gifts ended up in our room at the end of the night along with a delivery of champagne and strawberries. Our parents were all very impressed too as they received a cheese/fruit tray along with a nice note from Erica.
We could not have been happier with our decision to book our reception at the Crowne Plaza Hotel and to work with Erica Goddard. Our friends and family raved about the food and atmosphere. A huge thank you to Erica for all her hard work! We really appreciated it!
Thank you again,
Mike and Monica Chance
I am writing you because my daughter Nicole and her husband James were married at the Crowne Plaza on Saturday, September 22, 2012. What a great experience it was. Everything was perfect! The food was served hot, on time and was delicious. The ball room and bathroom was very clean.
Erica and her staff were the best. Actually when we were looking for the venue for the big day, Erica was the main reason we picked it. She was very professional, but also very kind, sweet and just great to work with. She is a plus for the hotel. The waiting staff the night of the wedding was also the best. I tried to remember names, but I can't remember them. Jose was the main bartender, and both families just enjoyed him. It was a very special day for my family and Erica and the Crowne Plaza made it great.
On May 19 my daughter's wedding reception was held at the Crowne Plaza. After months of planning and details galore, the day came and went much too quickly.
I am writing to praise all of your staff with whom we had contact but especially Erica Goddard who was always a pleasure to work with as well as efficient and timely. Erica looked after our every concern and anticipated our needs. What a pleasure it was to work with her!
Thank you for providing a first class experience at every step of the way.
This note is to reemphasize our thanks for the wonderful wedding atmosphere and service provided by Crowne Plaza Philadelphia - King of Prussia on Saturday evening July 30th, and especially the personal attention from you and head attendant (he was particularly accommodating and professional). I'll consider your facilities for future use, and recommend to others.
Again, thank you very much, and please convey these thanks to the involved staff.
E-mails are nice, but you and the staff at the Crowne Plaza deserve a good old-fashioned REAL letter, for everything you did to make our wedding day literally perfect. Beyond just the wedding day itself, we've talked for so long about how wonderful you've been to work with; how pleasant, friendly and accommodating you've been to us and our parents throughout the whole process.
I can honestly say that when we were dealing with you, it felt as if we were talking to a friend; not an event coordinator at a hotel. And it made all the difference in the world. The way you treated our parents, family and friends was equally as impressive. We appreciate all of your help coordinating with vendors, communicating back and forth with us, and all you did to make everything exactly as we wished. You made it all seem so effortless!
Also, we wanted to formally recognize and thank the rest of the staff at the CP that had a hand in our wedding reception. From the chefs, the servers, bartenders, and front desk staff, just everyone ... unbelievable kindness, easiness and friendliness. A very special thanks to Brian as well for being amazing out on the floor with us. He was on top of everything, but just so nice and always making sure we had everything we needed; even egging Thomas to smash cake in my face! It was great!
I feel like we could write pages of great things about you and the rest of the staff, and the CP in general. I am struggling to keep all my thoughts concise! From cocktail hour down to the chocolate cups with the cake; the food was unbelievably good and we have heard the same from all of our guests. The service was terrific, the room looked great, and the suites/rooms were awesome. Everything was just so seamless and so perfect!
We hope that you will please share this letter with your GM and the rest of the staff that played a part in our wedding day. We whole-heartedly agree that we could not have picked a more perfect location for our wedding reception, and it's a decision we'll remember fondly for the rest of our lives. I hope that someone, somewhere gives you and the team all the credit you deserve, and more, for pulling together a seamless event that exceeded any expectation we had for our reception. We wouldn't have changed a thing; and were so thankful to have had the opportunity to have met and worked with you during such an exciting time in our lives. You specifically, as well as the rest of the CP staff made an already amazing day even better for us, and for that - we'll be forever grateful. They say nothing is perfect... but our wedding day absolutely was - largely to your credit.
Thank you a MILLION!
Jamie and Thomas Dupras
Thank you very much for coordinating our wedding at the Crowne Plaza Hotel in King of Prussia, PA.
We were tremendously pleased with how smoothly everything went on our big day. You and your staff had everything prepared in a very timely manner from arranging our ceremony room, coordinating the bridal party to make their entrance, to making everything during the reception flow smoothly.
We felt that the service to us and our guests was exceptional throughout the whole event. We never felt a lack of attention to details or to any concerns we had. At the same time, while you and your staff were very attentive to our needs, you made us feel at ease to enjoy our entire wedding!
We would like to thank you for your hard work and for attending to all our needs and wishes during the wedding preparation and on the day of the wedding in order to make it a spectacular event. We also appreciate your and your staff's flexibility in making accommodations on the day of our wedding for any unforeseen preparations. We especially appreciated the personal touches, such as the bottle of champagne and chocolate-covered strawberries that were provided to us after the event by you!
We would be sure to highly recommend you to any couple who is seeking to host a wonderful event at your hotel. Thank you again for your exceptional work. It was truly a pleasure working with you!
Thank you SOOOOOOO much for making our reception so amazing! We had such a great time and we really appreciate everything you did for us!!! (I noticed all of the details and our sweetheart table was awesome!) We really can't thank you enough!!!
I also wanted to follow-up on the breakfast vouchers. I am not positive if everyone turned them in when they left because we had to scoot out a little earlier than everyone else, but I counted 17 people total at breakfast (including me and Jim). Just wanted to make sure you got everyone."
Erin and Jim
I wanted to email you before I left but I didn't have a chance...we are still in Italy and it is amazing!
I just wanted to thank you for everything that you did to make our wedding exceed all of my expectations!!!
The Wayne Room was great for us to get ready in and I was able to enjoy my time with my girls because there was enough room for us to hang out comfortably. It really added to the day so thanks for that!
You have an Amazing staff, especially Michelle (the maitre'd) and Jose. They attended to everything that we needed or wanted and were just so friendly and accommodating! The rest of the staff really did their job smoothly. Everything that had been promised and planned was executed beautifully!
The Ballroom was PERFECTION!!! It looked like a fairy tale wedding! From the uplighting, to the centerpieces, to the Ice sculpture, the chair covers, the votives on all of the tables, the gift table, the candy table, the seating chart table....It was just incredible!
The food was delicious, everyone just raved about how good the food was! And Kevin and I really enjoyed our chicken fingers!
It has been a pleasure working with you for the past year! Thank you so much for all you did for us, I really had the best wedding day and I loved everything about it! I'll send you pictures when we get back from Italy! I will also let my mom know about the bowls.
We just wanted to thank you so much for all your hard work and of course all the staff as well for a great time Saturday!!
We really appreciate everything, it went so smoothly, food was delicious, and the place looked awesome; we were really impressed.
We got so many compliments on everything that night, we are so happy with how it all turned out and I will for sure recommend the Crowne Plaza and you as well for any upcoming events I hear of. It was great working with you and again we appreciate all the work you put into our wedding because it definitely showed.
Mr. & Mrs. Ryan Crowley